Refund Policy
At Nktronics, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- Eligibility: You have 7 calendar days to return an item from the date you received it.
- Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Receipt: Your item needs to have the receipt or proof of purchase.
Refunds
- Process: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Timeframe: You will receive the credit within 3 days, depending on your card issuer's policies.
Exchanges
- Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email address] and send your item to: [your physical address].
